Troubleshooting & Support

If you encounter issues while using Emuluxe, check these common solutions or reach out to our team.

Extension Not Opening

If clicking the icon doesn't open the panel:

1. Refresh the Page: Some sites prevent content injection on initial load.
2. Check Permissions: Ensure the extension has permission to "read and change data" on the site you are visiting.
3. Restricted Sites: Extensions are disabled on internal browser pages like chrome:/settings or the Chrome Web Store.

Authentication Issues

If the extension says "Authentication Required" even after you've signed in:

1. Go to app.emuluxe.com and ensure you are fully logged in.
2. Click the Refresh button in the extension panel (if available) or reload the browser tab.
3. Try signing out and back in on the dashboard.

Contact Support

Still having trouble? We're here to help.

• Email Support: Support
• Help Desk: app.emuluxe.com/support